Privacy Policy

PRIVACY NOTICE

Last Revised: 04/07/2026

At ONDA COUTURE LLC (“Onda Couture,” “we,” “us,” or “our”), we value the privacy of individuals who visit our website and use our related services (collectively, the “Services”). This Privacy Notice explains how we collect, use, disclose, and otherwise process personal information about users of our Services (“you” or “your”).

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Notice.

Personal information is information that identifies, relates to, describes, or can reasonably be linked to a particular person. Personal information does not include deidentified or aggregated information.

1. PERSONAL INFORMATION WE COLLECT

We may collect personal information from you in a variety of ways, including the following:

A. Information You Provide to Us

Registration Information. If you sign up for emails, updates, promotions, or otherwise interact with us through our Services, we may collect information such as your name, email address, phone number, billing address, shipping address, and any other information you choose to provide.

Communications. If you contact us directly, we may collect your name, email address, phone number, mailing address, and the contents of your message, including any attachments or other information you choose to provide.

Orders and Purchases. If you place an order through our Services, we may collect information needed to complete your purchase, including your name, billing address, shipping address, email address, phone number, order details, and payment-related information.

Events and Pop-Ups. If you interact with us at pop-up shops, markets, in-person events, or similar experiences, we may collect your contact information, purchase details, and any information you voluntarily provide to us.

User Content. If you submit reviews, feedback, testimonials, comments, photos, or other content through our Services or social channels, we may collect and use that information in connection with our business and marketing activities.

B. Information Collected Automatically

When you use our Services, we may automatically collect certain information about your device and usage, such as your IP address, browser type, operating system, device identifiers, pages viewed, referring website, approximate location information, and information about how you interact with our Services.

C. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, analytics tools, and similar technologies to operate our Services, remember your preferences, understand how visitors use our website, improve functionality, and support marketing and advertising efforts.

2. HOW WE USE PERSONAL INFORMATION

We may use personal information for the following purposes:

- To provide, operate, and improve our Services  

- To process and fulfill orders, payments, returns, and exchanges  

- To communicate with you about orders, customer service requests, and inquiries  

- To send you promotional emails, newsletters, and marketing communications  

- To personalize your experience with our Services  

- To maintain the security and integrity of our Services  

- To detect, investigate, and prevent fraud, unauthorized transactions, and other illegal activity  

- To comply with legal obligations and enforce our terms, policies, and rights  

3. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information in the following circumstances:

Service Providers. We may share information with vendors and service providers that perform services on our behalf, such as payment processing, website hosting, email delivery, analytics, shipping, fulfillment, customer support, and marketing support.

Business Transactions. We may disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.

Legal Compliance. We may disclose information if required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of our customers or others.

Business Protection. We may disclose information to investigate, prevent, or take action regarding suspected fraud, violations of our policies, or other unlawful activity.

We do not sell your personal information.

4. PAYMENT INFORMATION

Payments made through our Services are processed by third-party payment processors. We do not store complete payment card information on our website servers.

5. MARKETING COMMUNICATIONS

If you sign up for our mailing list or otherwise opt in to receive promotional communications, we may send you updates about new products, launches, pop-ups, promotions, and other brand news. You may unsubscribe at any time.

6. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Notice and comply with legal obligations.

7. YOUR PRIVACY RIGHTS (INCLUDING NEW YORK RESIDENTS)

If you are a resident of New York or other U.S. jurisdictions, you may have certain rights regarding your personal information, including:

- The right to request access to the personal information we hold about you  

- The right to request correction of inaccurate information  

- The right to request deletion of your personal information  

- The right to opt out of marketing communications at any time  

We will take reasonable steps to protect your personal information in accordance with applicable laws, including the New York SHIELD Act.

To exercise your rights, please contact us at:

📧 renata@ondacouture.com

8. THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

9. CHILDREN’S PRIVACY

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. SECURITY

We implement reasonable safeguards to protect your personal information. However, no system is completely secure.

11. CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice from time to time. Changes will be posted on this page with an updated effective date.

12. CONTACT US

ONDA COUTURE LLC  

Email: renata@ondacouture.com